It's not the pizza. I love the pizza, I think it's some of the best pizza I've had. It's the service -- it stinks! I am not being one of those idiots who judges the book by its cover, I actually have now been to this pizzeria on two separate occasions, and I never plan on returning.
The first time I went was with a party of four, and we waited over an hour for our pizza. Strike one. The waitress was fairly apologetic, and she ended up giving us a discount. Runner on first base. We sat with empty glasses for quite some time because she rarely stopped by our table. Strike two. We waited a long time to get our check, and the hostess (not our waitress, but the lady who seats you) finally brought one of our guests a drink that she had requested before we ate (at this point we were waiting for the bill and had finished eating). Strike three, you're out!
I went a second time this evening, just my wife and I. I figure, you have to give people a second chance. After our waitress took our order, we didn't see her for quite some time. The hostess (again, not the waitress) served us more than the waitress! Strike one. After eating our pizza, we sat around for approximately twenty minutes -- still no sign of our waitress. I should mention that we were one of only four tables in the restaurant with seated guests -- it was a very slow evening. Strike two. Finally, our waitress brought us the bill, but only because we were looking around and the hostess noticed, and of course went and got our waitress. After giving the bill and my card to the waitress, we never saw her again. We waited at least ten minutes, no sign of her. Finally the hostess brought my card back to sign (because she realized our waitress was AWOL), and we left without tipping. Strike three, you're out -- for good.
It was one of those moments where I wish I had cash, because I would have tipped the hostess. But there was no way I was leaving a tip on the card for the waitress. She never even returned to give me my card back! For all around poor service, Gelsosomo's Pizza has struck out. I would highly discourage you from supporting this pizzeria in Crown Point, Indiana.


